Terms & Conditions

Last Updated: April 2026

1. Introduction

Welcome to Sophie Guidolin. These Terms & Conditions govern your use of our website (www.sophieguidolin.com.au) and the purchase of any products, digital downloads, courses, or coaching services (collectively, "Products") from Inspire By Sophie Guidolin Pty Ltd ACN 161 757 713 ("we", "us", or "our").

By accessing our website or purchasing our Products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or purchase our Products.

2. Use of the Website

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. You must not:

Copy, reproduce, or distribute any content from the website without our prior written consent.
Use the website to transmit any unsolicited promotional material (spam).
Attempt to gain unauthorized access to our systems or introduce viruses or malicious code.

3. Purchases and Payments

When you place an order through our website, you are making an offer to purchase the selected Products. All orders are subject to availability and acceptance by us.

Pricing: All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated. We reserve the right to change prices at any time without notice.
Payment: Payment must be made in full at the time of purchase. We use secure third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card details.
Digital Products: Access to digital products (e.g., eBooks, online courses) will be provided via a download link or account access upon successful payment. Digital products are for personal use only and must not be shared or resold.

4. Coaching and Courses

If you purchase access to our online courses or private coaching:

Accounts: You may be required to create an account on a third-party platform (e.g., Thinkific) to access course materials. You are responsible for maintaining the confidentiality of your login details.
Content Usage: Course materials, including videos, documents, and community forums, are for your personal use only. You may not record, distribute, or reproduce any course content.
Code of Conduct: If you participate in community forums or group coaching, you must interact respectfully. We reserve the right to remove any user who engages in abusive, discriminatory, or disruptive behavior, without refund.

5. Refunds and Returns

Our refund policy complies with the Australian Consumer Law (ACL).

Digital Products: Due to the nature of digital downloads and online courses, we generally do not offer refunds for change of mind once access has been granted.
Physical Products: If a physical product is faulty, damaged, or significantly different from its description, you are entitled to a repair, replacement, or refund under the ACL. Please contact us within a reasonable timeframe to arrange a return.
Coaching Services: Refunds for coaching services are handled on a case-by-case basis and are subject to the specific agreement signed prior to the commencement of coaching.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Inspire By Sophie Guidolin Pty Ltd or its content suppliers and is protected by Australian and international copyright laws. You may not use our intellectual property without our express written permission.

7. Medical and Professional Disclaimer

The information provided on this website, in our courses, and through our coaching services is for educational and informational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or before starting any new diet, exercise, or wellness program. We do not guarantee any specific physical, mental, or financial results from the use of our Products.

8. Limitation of Liability

To the maximum extent permitted by law, we exclude all liability for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or our Products. Where our liability cannot be excluded under the ACL, it is limited to the replacement of the goods, the supply of equivalent goods, or the payment of the cost of replacing the goods.

9. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of revised Terms constitutes your acceptance of the changes.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts located in Queensland for the resolution of any disputes.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Email: contact@sophieguidolin.com.au